Wow, thanks for making us aware of this, magenta6960090! I have a few quick question to try to figure out why this is happening and pass this info along to our Engineers:
- Were you logged into your My T-Mobile account when attempting to order accessories?
- What browser were you using?
- Were you able to successfully place your order yet?
I was logged into my account.
i use Safari on my IPad. Latest version.
i had to call in to order.
Thank you for the specifics, magenta6960090! Yours is the second post that I've seen in the past two weeks where there has been difficulty ordering accessories online. I'm happy to read that you were able to get your order placed over the phone and I will pass this scenario along to my web team so they're aware of what's going on.