How do you message or chat with customer service online?

neontessa

    All the anserws say "call" or "use the app" well my phone is NOT working so how do I contact them for help?

     

    When I click the "Message us on T-Mobile" button i'm brought to this page

     

    HOW CAN I CALL IF MY PHONE IS NOT WORKING? Where is the link that I can send a message or chat with a live rep besides twitter of FB??

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