Data-explosion with BingeOn participating sites?

ggk

    Screen Shot 2018-11-27 at 5.40.39 PM.png

    how would it even be possible to rack up nearly 5GB in less than half an hour for streaming something at 360p on Youtube?

    this has been happening suddenly over the past two months or so. with Viki also. i haven't changed my minimal streaming habits,

    and do not have a fancy phone that runs a bunch of background nonsense (LGK30). HALP.

      All replies

      • tmo_mike_c

        Re: Data-explosion with BingeOn participating sites?

        Have you been using the device as a hotspot when you're using the data? Also, I'm wondering if there's something else like another app that's using the data. Like games that require internet.

        • ggk

          Re: Data-explosion with BingeOn participating sites?

          thank you for your reply. no games, but I do use the phone (LGK30 - typo'd in OP) as a hotspot for either a tablet or laptop (but, only one device at a time).

          I've been doing that for the past four years and I've never seen data usage rates like the last couple of months. As I said, my habits are largely unchanged.

          • tmo_chris

            Re: Data-explosion with BingeOn participating sites?

            Assuming you have not made any changes to your plan and have not opted out of Binge On, the usage will still be unlimited and will not count against your high-speed data allotment. What is your monthly data allotment and have you gone over it?

              • ggk

                Re: Data-explosion with BingeOn participating sites?

                Hello,

                Thanks for your response. I have not made any plan changes, and Binge On has been enabled since its inception. I have the 6GB data limit. I was at about 1.5GB at the time of the incident about which I posted on the forum. In less than half an hour on 11/23, it jumped by more than 5GB (screenshot in community forum post) - which maxed me out and then started depleting my Data Stash. I was watching Youtube videos at 360p (not even 480p). How on Earth could that much data be consumed (and so quickly)?

                I did get a new handset in September. Is there any reason that might affect data usage?

                Thanks,Karen

                    On Monday, December 3, 2018, 11:45:44 AM EST, tmo_chris <no-reply@t-mobile.com> wrote: 

                 

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                Data-explosion with BingeOn participating sites?

                 

                reply from tmo_chris in Account & services - View the full discussion

                 

                Assuming you have not made any changes to your plan and have not opted out of Binge On, the usage will still be unlimited and will not count against your high-speed data allotment. What is your monthly data allotment and have you gone over it?

                 

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                  • tmo_chris

                    Re: Data-explosion with BingeOn participating sites?

                    Thanks for clarifying. When you have binge on enabled, it does not matter what you have your phone set to stream at as it is only going to give you enough bandwidth to stream at the 480. I know you said you are using your phone as a hotspot to a tablet or a laptop and those are totally compatible but if you hotspotting to anything else, it will not be counted as binge on and you will accrue usage.

                     

                    If you feel that the usage is calculating incorrectly, please call us so our team of experts folks can gather some necessary information from you and take a closer look.

                      • ggk

                        Re: Data-explosion with BingeOn participating sites?

                        ok, thanks again. what I'm saying is that I don't see how this particular burst could possibly be calculated correctly. it is completely out of the norm for my use. I haven't made any changes, and no one else ever uses my stuff.

                        does the usage below not look overtly suspicious? a third-to-half of a gig every 2-5 minutes?

                         

                         

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                        11/24/2018, 12:22 AM

                        Internet Access

                        --

                        0.3066 MB

                        11/23/2018, 10:27 PM

                        Internet Access

                        --

                        0.5683 MB

                        11/23/2018, 08:25 PM

                        Internet Access

                        --

                        1272.2724 MB

                        11/23/2018, 08:23 PM

                        Internet Access

                        --

                        372.9746 MB

                        11/23/2018, 08:21 PM

                        Internet Access

                        --

                        3.0439 MB

                        11/23/2018, 08:20 PM

                        Internet Access

                        --

                        327.2929 MB

                        11/23/2018, 08:18 PM

                        Internet Access

                        --

                        376.8105 MB

                        11/23/2018, 08:16 PM

                        Internet Access

                        --

                        308.9472 MB

                        11/23/2018, 08:11 PM

                        Internet Access

                        --

                        823.6259 MB

                        11/23/2018, 08:09 PM

                        Internet Access

                        --

                        280.2304 MB

                        11/23/2018, 08:03 PM

                        Internet Access

                        --

                        713.2226 MB

                        11/23/2018, 07:59 PM

                        Internet Access

                        --

                        452.4316 MB

                        11/23/2018, 07:57 PM

                        Internet Access

                        --

                        156.3125 MB

                        11/23/2018, 07:20 PM

                        Internet Access

                        --

                        1182.8515 MB

                        11/23/2018, 06:32 PM

                        Internet Access

                        --

                        2.2539 MB

                         

                         

                         

                         

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