Need support in English

nogods

    I'm in Buffalo, New York.  When I dial 611 or the full support number all I get is Spanish speaking information.  Is T-Mobile a United States company? 

      All replies

      • tmo_amanda

        Re: Need support in English

        Hey, nogods!

         

        It sounds like you might have accidentally been routed to our Spanish Customer Care team. Have you tried calling back and if so, do you get someone that speaks English? Also, is there anything specific I can help out with?