Forwarded calls do not go to voicemail unless declined (they go to voicemail OK if rejected)


    A couple of months ago I noticed incoming calls forwarded from another number would not go to voicemail. The caller hears it ring several times then gets a busy signal.

    Here are the three scenarios for forwarded calls:

    1. I decline an incoming call on screen -> Call goes to voicemail

    2. Incoming call is unanswered -> Caller receives a busy signal after several rings

    3. Phone is powered off  -> Call goes to voicemail


    Calls to my mobile number go to voicemail properly in all three instances. The call is only mismanaged if unanswered.

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