Switched from prepaid to no data

magenta6810118

         Hello all. I jumped on the oneplus promotion and took the opportunity to switch from a prepaid to TMobile 1. Since the switch, I do

    no get mobile data. At first, i was told it was a hardware issue so I exchanged my 6T for another unit and had the same issue. The sales associate

    inserted a store demo unit sim card and the phone had service yet once my card was inserted, no data.

     

    Customer service has had me reset the network settings, check apn settings and even a factory reset and none of that was worked, I'm at my wit's end regarding

    this issue and being told I need to troubleshoot my phone for the 5th time isn't the answer.

     

    Anyone have ANY ideas on how to fix this? It's been almost a week now.

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