Order completed successfully but no confirmation

stelarr13

    I submitted an order for a new phone and plan on Thursday. I placed the order for a OnePlus 6T with a trade in of my old OnePlus One, knowing this was the last day of $300 promotion. After submitting the order, I received an email that order was completed successfully and to wait for an order confirmation email.

     

    Well, it has been two days... no confirmation email and of course the trade in promotion is over.

     

    Did my order not get processed successfully like the email I received said?

      All replies