All replies

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  Re: MMS not downloading over WiFi

  tmo_mike_c Nov 5, 2018 12:42 PM (in response to ddkviking)

  • Member Since: Jun 25, 2012

  When you're connected to Wi-Fi, are you able to access data? When MMS does come through, do you get an error message and if so, what is it?
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  Re: MMS not downloading over WiFi

  ddkviking Nov 5, 2018 1:21 PM (in response to ddkviking)

  • Member Since: Nov 3, 2018

  When I am connect to the WiFi I have no problems connecting to the internet or internet provided apps. However when I send or receive a MMS all I get is a constant refresh icon that disappears after a minute, but no pictures or anything. Other than that no errors or messages pop up saying I can't download it.
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    Re: MMS not downloading over WiFi

    tmo_mike_c Nov 5, 2018 2:50 PM (in response to ddkviking)

    • Member Since: Jun 25, 2012

    Thanks for that info. If you try to send an image to your own phone number, does it work? I'm curious if it's an issue with the file or the file size.
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  Re: MMS not downloading over WiFi

  tmo_mike_c Nov 7, 2018 12:28 PM (in response to ddkviking)

  • Member Since: Jun 25, 2012

  Hey again.

   

  Please let us know if you're able to send messages to your own number. Thanks.