MMS not downloading over WiFi

ddkviking Nov 13, 2018 8:37 AM

Member Since: Nov 3, 2018

Alright so i just recent purchased a new plan Only Text and Call, not Data. I did it like this because I am always around WiFi home and at work. So I dont really need Data as I wont have much use for it. The question is there a way i can still receive and send my MMS through my WiFi and if so how do I do it? I am using an Android (Nexus 6).

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Re: MMS not downloading over WiFi

tmo_mike_c Nov 5, 2018 12:42 PM (in response to ddkviking)

Member Since: Jun 25, 2012
When you're connected to Wi-Fi, are you able to access data? When MMS does come through, do you get an error message and if so, what is it?
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Re: MMS not downloading over WiFi

ddkviking Nov 5, 2018 1:21 PM (in response to ddkviking)

Member Since: Nov 3, 2018
When I am connect to the WiFi I have no problems connecting to the internet or internet provided apps. However when I send or receive a MMS all I get is a constant refresh icon that disappears after a minute, but no pictures or anything. Other than that no errors or messages pop up saying I can't download it.
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- Re: MMS not downloading over WiFi
  
  tmo_mike_c Nov 5, 2018 2:50 PM (in response to ddkviking)
  
  Member Since: Jun 25, 2012
  
  Thanks for that info. If you try to send an image to your own phone number, does it work? I'm curious if it's an issue with the file or the file size.
  
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Re: MMS not downloading over WiFi

tmo_mike_c Nov 7, 2018 12:28 PM (in response to ddkviking)

Member Since: Jun 25, 2012
Hey again.

Please let us know if you're able to send messages to your own number. Thanks.
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