Hi again. Please take a look at the link I posted and let us know if you did and if you need more help.
Sorry about the delinquent reply. Don't you just hate people that post a question, receive and answer and don't even bother to say thank you. I do. No need to beat me up though; I am remorseful. Anyhow...
On the Home screen of the app there are no three lines in the upper left as the instructions indicate;
I tapped "more" and then tapped "profile settings;"
Profile Settings does not show a "media settings" choice.
No big deal though. So far, so good with T-Mobile.
Ah okay. Thanks for trying. I'm gonna work on getting those steps updated for accuracy. If you try using the steps on a computer, do you have the option?