Anybody had any luck obtaining an iPhone XR through this Costco deal? Because, for me, it's just been one frustration after another!
I have an eligible phone for trade-in--Galaxy S6--and I know what new phone I want--iPhone XR 128GB in Red or Blue. Easy, right? Wrong! First of all, this promotion started on 10/19/18 (i.e. the first day Apple allowed pre-orders), so I went to my local Costco store (in Ohio) on 10/24/18 to inquire. The promotional flyer at the Kiosk said this deal was available from 10/19/18 to 10/25/18 (i.e. the day before iPhone XR's were going to start being delivered.) So, I asked the clerk at the kiosk if he could confirm whether the deal actually expired before Costco stores took delivery? He couldn't confirm. So, I asked him whether I could place an order that day (10/24) to ensure I could take advantage of the deal? But, he said, "We don't take pre-orders." Ok, so, soak that in for a minute. This deal expires on 10/25/18, but stores won't have any phones until 10/26/18, and I can't place a pre-order! WHAT?! So, I walked out of the store, frustrated and confused, and crossed my fingers that the deal would still be available on 10/26/18.
On 10/26/18, I received an e-mail from Costco referencing the same offer for an iPhone XR, and it indicated the promotion is available from 10/26/18 - 11/1/18. So, on 10/27/18, I went back to that same Costco, ready to purchase a new phone. But, they didn't have a 128 GB in red or blue; they only had a 64 GB in black. OK, that's fine, I figure I'd just order the one I want. But, the clerk said, "We don't take orders; the phone has to come from our in-store stock." So, I asked, "Will you be getting any 128 GB's in stock?" And, he said, "I assume so, but I don't know for sure." So, I said, "Do I have to just keep checking back everyday?" And, he said, "Yes. Keeping checking back." Of course, he never offered to take my contact information and call me if they get any in.
This feels like a joke! Anybody else had any luck?