I spoke to someone at Tmobile and explained that I had made the 12th
consecutive payment, though I had not reached the 12th calendar month. The
reason: I paid the bill as soon as the statement came out, 20 days before
it was due.
I explained that the issue for Tmobile was 12 consecutive payments, not 12
months. The supervisor agreed and immediately qualified me for Smartphone
We purchased two new iPhone Xs Max phones two days ago and are not enjoying
I was happy to see that Tmobile listens to its customers and makes
adjustments that make sense.
Yay! I'm so happy to read that things turned around for the better AND you're now enjoying your new iPhones!