For Carrier Freedom, you must complete the following steps:
AFTER you have purchased new devices from T-Mobile (either paid in full or through EIP) and ported in your numbers, you'll go to Switch2T-Mobile and click "Get Started"
In your case, you'll select AT&T, then Device Financing Reimbursement
Agree to the terms, conditions, and eligibility rules
Select the numbers you wish to submit for Carrier Freedom by checking the box next to each number you want to enter for the selected reimbursement offer. Please note, that if you have not traded in your devices (as in, you opted for a "deferred trade-in" rather than trading in at the time of your new device purchase), the offers will be estimates but will be officially determined after devices are received and pass inspection.
Select your Contact Phone Number, this will be used to contact you if there are issues with your submission.
Upload your final bill from AT&T (as .PDF, .JPG, or .PNG; up to 5MB, maximum 15 images), the bill MUST display the final charge for all devices you are submitting for reimbursement
(The pages may take some time to upload and the results page may take a few moments to load)
You should see a page that states Success! or Uh-Oh! depending on the results of your submission.
Also, please note that in order to qualify, you must have had the devices for 90 days AND have made at least 3 monthly payments on the devices, otherwise the device submission will be declined.
The total amount of your reimbursement will be dependent on the amount you receive for your trade-ins as there is a maximum of $650 per line, and the exact amount provided is based on the value of the phone. So, for example, if you have a phone worth $200 that you owe $400 on, you will receive a pre-paid card in the amount of $200. You will see $200 applied to your new T-Mobile device balance (or the down payment if you opt to trade in the phones at the time of activation, which is recommended). If you have a phone worth $500 but you only owe $350 on, you will not receive any pre-paid card as the amount owed is less than the value of the phone that will be applied to your T-Mobile device.
Prepaid virtual cards are sent via SMS typically within 24-48 hours after the Day 15 payout date. If your current carrier is one who will immediately send your account to collections after the final bill is generated, it is recommended to go ahead and pay it straight out, rather than wait for the prepaid virtual card.
So, the 2 phones we are financing is an iPhone X 64GB, and an iPhone 8 Plus 64GB.
I checked the Cell Phone Trade In | Trade In Your Old Phone For A New Phone | T-Mobile page - I don't know if they use that to determine the value of the phone, but let's just go with it for now.
The iPhone 8+ has $506.62 left, and the site says it's worth $300.
The iPhone X has $799.95 left, and the site says it's worth $415.
So can you just like reiterate that 2nd to last paragraph, but with those figures above?
With even more detail if you could haha, cause I have to explain this to my parents before we move everyone over .
Cause that's literally the only thing I'm lost on.
Thanks so much
Ah, I gotcha!
As an example: (based on the estimates)
Let's say for the iPhone 8+, you would be getting a virtual gift card in the amount of $206.62 and you would have $300 applied towards your new T-Mobile phone.
For the iPhone X, your card will be in the amount of $235 and $415 will be applied to your new device.