Usage and bill details required

magenta6369869

    Hi,

     

    Need help.

     

    I had Tmobile connection under a family connection last year till September.

    Recently my primary member got some unpaid amount.When i am trying to check the usage and bills online by to loging into my Tmobile account its not allowing me.

    Also,while closing the connection last year i requested Tmobile to send the last 3 months bills and final bill but not received till now.

     

    Please help.

     

    To-add.I am now living in India and T-mobile number is closed.

     

    Regards

    Rashmi

      All replies

      • tmo_chris

        Re: Usage and bill details required

        Hey there! If the account is canceled, you will not be able to access the online account If you have a Facebook or Twitter account, you can use the links in my signature to message our T-Force team since calling is not an option. They will be able to pull up your old account and give you all the details you need.