Shipment time frame?


    once the phone is shipped, how long will it take to receive in the mail?

      All replies

      • stevetjr

        Re: Shipment time frame?

        It depends on what program you ordered it under or you paid for next day.  Best thing is set up a free MyUPS account and confirm your home address in it.  You will get a notification from the app when the shipping label is created and usually before TMO gets the  tracking information back and posted on your account.  UPS delivery time for ground can very depending on how far you are from the shipping center which most newer phones come out of Louisville unless it is a replacement device.

        1 of 1 people found this helpful
        • tmo_mike_c

          Re: Shipment time frame?

          Just wanted to add that you can also use the info on our Track your device order to keep an eye on the shipping on your phone.