New customer, upgraded phone shipped, no tracking after 4 days. :(


    Short story; signed up for T-Mobile (coming from Sprint since 2008) with a Note9 512GB. Placed order on morning of September 28th;
    -Have not been able (via myself or in store) to get a tracking number for my phone order.

    -Is this normal? Has anyone gotten their phone before even getting a tracking number?


    The longer I'm still using my old phone, the more I'm going to have to pay, and I'm signed up for a new plan/phone that I can't even use. Kind of making my new transition a bit uneasy.

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