Why was my tmobile rebate denied if though I met all requirements?

dnguyen88

    So I participated in Costco/Tmobile samsung s9 BOGO but rebate was denied for not having qualifying line or rate plan according to the rebate page. The promotion page clearly states that all voice plans are eligible and I also confirmed this prior to purchasing and the costco rep added the new line but still got denied. Any help resolving would be appreciated.

     

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