3 of 3 people found this helpful
That’s a horrible gift... whomever gave you a financed phone they were still paying on should finish paying on the phone ((((Scrooge))). And you are absolutely right, you shouldnt have to pay for that phone, that’s why there are terms and agreements associated with the EIP Program.
T-Mobile should of just BRICKED your phone.... and thats that.... and then you would be inconvenienced, but you wouldn't have extra charges on your phone to cover the installment plan. You giving back the phone sounds weird in my opinion.... because how would T-Mobile even know you gave the phone back in the first place? Sounds like a horrible solution to a complicated situation. What if the person that gave you this phone as a gift has their own “issues” why would T-Mobile ask you to interact with this individual.
I would contact T-Force as magentatechie stated.... I personally wouldnt seek out the Scrooge that gave you the gift, that’s asking for problems in my opinion. Im the type of person that like to avoid a problems and promblematic individuals... I would tell the T-Mobile Rep that you talk to that you are afraid of the Scrooge and what else can be done in this matter without you confronting the person that gave you a financed phone as a gift.
be safe at all cost despite what a rep tells you.
I'm terribly sorry about this happening but I do agree with our community members. You should definitely reach out to our T-Force team so they can get you help with this.