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Re: All Text not showing on usage details
tmo_amanda Sep 24, 2018 11:08 AM (in response to magenta6230427)- Member Since: Oct 4, 2012
Hey, magenta6230427!
Wow, this has been going on for awhile! Are you the primary account holder? I'm wondering if this is due to permissions. Follow these steps to see if your My T-Mobile permissions need updated: Set up line permissions. Let me know if that does the trick.
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Re: All Text not showing on usage details
tmo_amanda Sep 26, 2018 1:53 PM (in response to magenta6230427)- Member Since: Oct 4, 2012
Hey, magenta6230427!
Just checking in to see if you were able to look over my reply from a few days ago. If you're still having issues viewing your text usage after following the steps I posted, please let me know.