Galaxy S8+ from private party IMEI Check says balance due, but call to T-Mobile and receipt from seller shows $0 balance.

magenta6123800

    I recently purchased a phone from a private party and checked the IMEI to verify the phone. The check popped up a box that the phone has an outstanding balance and to call customer service. The CS Rep said he didn't see any balance owed. Seller also provided a receipt showing he paid the phone off and a balance of $0. The receipt has the same IMEI number as the phone. Has anyone encountered this before? I want to be sure before releasing the funds to the seller.

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