Hey there! So sorry, but this is a community forum and no one here can access your account. Your best bet is to use the website. You can do so by logging in to my.t-mobile.com, clicking Pay Now, then Make a Payment Arrangement.
You can also do so by calling 611, but there is an $8 charge for doing so through a rep.
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Setting up a payment arrangement is a great idea to keep the service going without interruption. Please reach out to our Team of Experts if you need more opting in for that.