Sorry you're having trouble with this. You'll want to reach out to our Tech Care or T-Force team and have Trouble Ticket filed for this issue. The ticket be sent up to engineers to help further with fixing this. You can use any of the methods on our Contact Us page to reach out.
I have tried doing this. The young lady keeps asking if I have tried rebooting my phone.
I have been sending Zabbix alerts to my phone for several months and they stopped going through in late January. I see in the mail log of our server that the messages are accepted by T-Mobile, but they never get to my phone anymore. The messages get through to my gmail, my VERIZON phone, and my co-workers' Verizon phones. Can I get a whitelist, please?
Who do I have to call, and what is the number? I need the domain PS.MYFLORIDAMARKETPLACE.COM whitelisted.
From our mail server logs, you will see that the messages are accepted