Ok so Tmobile, knowing my account balance was 1 day past due allowed me to pay almost $700 to pay off two devices. The .Turns around and tells me I can't request an unlock because of the balance. Knowing I want to pay off and unlock the devices I was frustrated that wasn't mentioned before happily processing my payment.
No big deal refund my payment because without being able to unlock them there is no benefit to paying them off. They tell me they can't do that.
So for paying off two phones not even .being used on my account anymore I'm being told pay usore to unlock them and no you may not have your money back?
Manage your T-Mobile account