government taxes & fees


    Why is "old" address appearing on "bill statement" with charges? La Paz street is wrong address--2 years old.

      All replies

      • magentatechie

        Re: government taxes & fees

        Gosh, I know you want to get this fixed as soon as possible!  Now, this is a community forum and no one here can access your account, but you have a few other options.  You can go online to your account, log in, click "Profile" in the upper right hand corner, click "Billing and Payments" then click "Billing Address". Once you've updated the address, make sure you click the bottom option of "Make this the usage address for all lines".  You can also reach out to your team of experts by dialing 611 or clicking on the "Message T-Mobile" link on this page; or you can reach out to T-Force via Facebook or Twitter.

        • tmo_mike_c

          Re: government taxes & fees

          That's no good. We'll need to get that updated right away. Have you contacted our Care team so they can make sure your billing info is correct?