Personal cellspot v1 all lights are on except 3g/4g and 4GLTE

huq21

    Hello can someone please help out I contacted Tmobile multiple times and they never really solved my issue... I have received a personal cellspot and they told me to wait overnight at first so I did the lights were on except the 3g/4g and 4gLTE were not on. Then called again and they said wait till Friday... And I did and still nothing . Any help would be so much apperciated

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