Unable to sign up for my T-Mobile account


    Hi, I recently joined T-Mobile with a prepaid plan, and my SIM card has been activated and able to make/receive calls, texts, etc. without problems.

    But when I am trying to sign up for a my T-Mobile account, it keeps saying that "Please verify your 10 digit T-Mobile phone number is correct.".

    I'm sure that I typed in my number correctly, is there any way I can open a trouble ticket so T-Mobile can find out what's going on? Thank you.

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