I enrolled in the Advantage Program through my job in February of 2018 for the 15% discount. I've been calling ever since because the discount never showed up on my bill. I called again today and was told the discount is no longer available. I was told only the $25 rebate card is available. I told him that i was never told that when I previously called. I was told that it will show up on my next bill. Bill after bill since February, it never showed up. They gave me a credit last month to credit for the months I never received the discount and was told it would show up on my August bill. Never happened. I have the simple choice plan and work for a government agency. Is this true that the 15% discount is no longer available?
If you're on Simple Choice and work for the government and you've been verified as government, I THINK you should be eligible for 15%.
You might want to try to reach out to T-Force via Social Media to see what's going on.
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