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If you're on Simple Choice and work for the government and you've been verified as government, I THINK you should be eligible for 15%.
You might want to try to reach out to T-Force via Social Media to see what's going on.
Similar happened to me. I enrolled in T-mobile in May 2014 and received the 15% discount for 3 years. Suddenly it disappeared. Finally, they told me that I was no longer eligible because I hadn't enrolled prior to Mar 2014. They suggested enroll in the Advantage Program instead, and sent me a link, but after looking at it, it didn't show monthly cost, so I didn't know what I was signing up for and declined. Now, I'm on the lookout for a new better plan from whichever carrier provides it to me first. I've got 6 lines on my account, so it can get expensive. The Advantage Program looks deceptive. not worth the risk, especially if no savings occur.