Unlock LG V20 purchased from eBay?

magenta5783242

    Hey guys, I have just purchased a new LG V20 from eBay (H918 model) and it's arrived locked to T-Mobile. Now, I'm in Australia, and to use the phone I'll need to unlock it, but whenever I try to run the Device Unlock application I get the following error: "Failure in processing the request. Please reboot device and try again." I have rebooted a number of times, but am unable to unlock the device.

     

    Is there any way of either getting the application to work, or unlocking another way?

     

    Thanks in advance!

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