I have had my Samsung Galaxy S9 for about two weeks. All of a sudden, the side buttons have stopped working. I can't turn up/down volume, can't use the side power button, etc. I cannot get the phone to restart. I didn't drop it. I literally plugged it in to charge and the next time I touched it the buttons would not work.
It looks like this might be a common problem? Has anyone experienced it? How did you fix it?
Please help! Thank you in advance!
That's awful! Did you get your device from a retail store or did you order it? You may still be within your time frame to get a replacement if your device is defective but you have to act quickly or else look at a warranty exchange.
We definitely want to get this replaced for you! How long ago did you get it and where did you purchase it from?
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