voice mail


    I travel to Mexico and when I am here I try and check my voice mail and the phone disconnects.  I try using wifi  and disconnected from wifi. Both methods don't work.  I have been paying for the Mexico plan. I also can't send or receive calls unless I am attached to wifi.  If I am not on wifi the phone and all apps don't work. I have been paying for the Mexico unlimited plan and not getting its' services.

      All replies

      • tmo_mike_c

        Re: voice mail

        What type of phone are you using? Have you been in multiple areas in Mexico to see if it's the location? The phone should display what carrier you're roaming on. Please let us know who that is.