Ugh, I hate it when that happens! Can you tell me what kind of phone you have and have you tried a soft restart (battery pull, simulated battery pull)?
Hey there! Is your phone still frozen up on you?
Is your phone still freezing up on you? If so, can you please let us know the following:
- what type of phone you're using,
- what steps you've tried to fix this
- when your device freezes, is this while using a specific app or is it random