LOST PHONE

stellaah10

    LOST PHONE

      All replies

      • magentatechie

        Re: LOST PHONE

        That completely stinks!!!!  Is your phone still lost? Do you know if you have insurance? This is a community forum so no one here has access to your account but if you reach out to customer care via phone (1-800-937-8997), Facebook, or Twitter, they'll be able to lock your IMEI, suspend your line, and direct you towards the insurance company (if applicable)! Good luck!

        • 1858cacho

          Re: LOST PHONE

          I just lost my phone please lock it for me

           

          Thanks

            • magentatechie

              Re: LOST PHONE

              1858cacho , hey there! I'm sorry to hear about your phone!  This is a community forum so no one here can access your account.  You'll need to reach out to care by calling 1-800-937-8997, using the Message Us link on this page, or contacting T-Force via Facebook or Twitter.

            • magenta6546487

              Re: LOST PHONE

              my cell number xxxxxxxx

                • magentatechie

                  Re: LOST PHONE

                  magenta6546487, as mentioned above, this is a community forum and no one here can access your account.  I also flagged your post so that one of the mods can remove your phone number as you really shouldn't post personal information here.  If you are having issues with a lost or stolen phone, you should contact T-Mobile as soon as possible to suspend the line and block the IMEI of the missing phone.