Plan to travel? Beware

magenta4134017

    I have bought my phone specifically for my upcoming trip in NYC t mobile store  I was assured that the phone was compatible with Europe  Surprise surprise I'm stuck with 2G. After reaching out to the t mobile a team I found out that this specific model contrary to what I was told is not really compatible with the European frequency. By the way it took them 9 hours to figure it out. I think that this is a a very poor business practice. Correct information should be provided. Now lm stuck with barely functioning phone and financial loss

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