Hey, magenta2498442! I haven't heard anything about disappearing promo submissions for the Costco offer: Buy one Apple iPhone and get $700 off a second or any other offer, but that stinks!
Was the promo team not able to look up your submission by phone number? When you visit the T-Mobile Promotions page, and enter your info in the name/address or phone number/zip fields, do you see any results that way?
1 of 1 people found this helpful
My issue has been resolved. The 1st time I contacted promotions, they could find no trace of my submission using the tracking ID. So I resubmitted a newsubmission.
Two days later, the new submission with tracking ID still had not appeared so I contacted promotions again.
This time(!), they said that this happens with new promotions. Submissions disappear from the website while T-mobile promotions does some "things" with the promotions offer. Sure enough, a day later, I finally got a text confirmation and my rebate submissions (both of them) now have re-appeared on the promotions status website.
Well, that's both good to know and good to hear! I'm so glad your submission didn't just *poof* -- that's a valuable promo to say the least!
Thank you so much for coming back to let us know.