Welcome to T-Mobile. I'm sorry you didn't get a call back from us as promised -- that's not the best first impression that we could've made. It sounds like you're having issues with your bluetooth connection, texting apps, and your signal. Let's see if we can get this figured out. To start, can you answer the following questions:
- How long ago did you switch over?
- What zip code are you primarily in that is lacking coverage?
- What type of phone are you using?
Once I have those answers, I should be able to make a few suggestions so you can enjoy service with us!
Amanda asked some great questions that'll help us get the ball rolling on a fix. Can you let us know if you still need some help. Thanks.