Unable to register as primary account holder

magenta5492034

    Hello, I have not been able to register as the primary account owner via the website, with it repeatedly saying my info doesn't match T-Mobile's. I'm the only person on the account and pay each month without issue, etc. I'm not able to get any response in the chat and all operators were busy, so I'm trying this route. Can someone please let me know how I can get this squared away? Thanks!

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