Hmmm -- I've never had that happen personally; but generally speaking with third party application error messages I would try to clear any cached data (if that's an option) and then maybe uninstall/reinstall if that still wasn't helping. With Outlook specifically, I think it's also worth asking if you're using corporate email on your phone with any kind of security software? If there's some additional credential involved, and an uninstall/reinstall doesn't help, then I would try contacting your IT team to see if they have suggestions -- it might be an issue with something on the back end and not an Outlook problem!
Just checking in here to see how things are going. Did you still need any help with this?
1 of 1 people found this helpful
To find out whether or not the problem is due to your email server, try to open your email account through webmail then create a test email to send and receive through webmail. If you can successfully send and receive emails through webmail, it means that the problem is either on the Mail app or iOS device you are using. Otherwise, you’ll have to deal with email client or server issues first. If you have confirmed that the problem is not on your email server, then troubleshoot the Mail app and your iOS device.