Remove the 1 from texting

magenta5462043

    I am trying to text to a 5 digit number, however a 1 is automatically inserted and therefore it does not go through..   How do I remove the 1.  I tried a chat on Facebook with T-Mobile, but they could not figure it out.

     

    Thanks,

      All replies

      • tmo_mike_c

        Re: Remove the 1 from texting

        Wow, that's kinda weird. If you tap in the recipient field, do you have the option to delete the 1? Also, are you using the standard messaging app on the phone?

          • magenta5462043

            Re: Remove the 1 from texting

            Using standard text messaging, it looks ok, until I get a reply to retry, then the 1 shows up.  I downloaded a different messaging service, and that does not work either, must be internal to the phone.  I had worked with someone on Facebook, she could not figure it out either, may want to check the notes on it.  Tried to reply to your email got this:

             

             

            Mail Delivery System <MAILER-DAEMON@mx1-in1.phx1.jivehosted.com>

            12:30 PM (26 minutes ago)

             

            to me

             

             

            This is the mail system at host mx1-in1.phx1.jivehosted.com.

             

            I'm sorry to have to inform you that your message could not
            be delivered to one or more recipients. It's attached below.

             

            For further assistance, please send mail to postmaster.

             

            If you do so, please include this problem report. You can
            delete your own text from the attached returned message.

             

             

            Frustrating...