Mobile app

msshirley

    How long does it take my mobile app. To update to real time. When I sign on I wamt it to be real time or else it does me no good. I make payments and have confirmations but my mobile app has info that s days earlier

      All replies

      • tmo_mike_c

        Re: Mobile app

        Just so I'm clear, are you looking for your usage info to update in real-time? Where are you going exactly when you go through the app?

          • msshirley

            Re: Mobile app

            Good afternoon, actually I just want it to be up to date when I sign on if

            I've made a payment why does it take couple days to reflect that on the

            app. Why have an App. Altogether.  ( Just saying lol )..

              • magenta3361025

                Re: Mobile app

                No more email plz

                 

                Sent from my iPhone

                • tmo_mike_c

                  Re: Mobile app

                  We certainly want the app to be useful for folks. ( I use it myself and I think it's pretty sweet, especially for payments). Are you set up with Autopay or do you make the payment manually each time? I'm wondering if the funds haven't been release from your bank account and not reflecting on your T-Mobile account. Just a thought. I'm curious, is it reflecting on My T-Mobile.com when you sign in there, and just taking longer on the app only?