All replies
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 6, 2018 7:15 AM (in response to forejoe)- Member Since: Jul 5, 2018
Left out that I was attempting to transfer bluetooth files from my desktop to my LG6 phone. Had no problems with type of file until update.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 9, 2018 7:30 AM (in response to forejoe)- Member Since: Jun 25, 2012
Hmm, that's super strange. I haven't heard of the update changing file transfer capabilities. Are you getting an error from your desktop or from the phone? Do you have any 3rd party file transferring software installed on the phone or the desktop that you're using? Might be a good idea to uninstall that from the phone if you do then give it another shot.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 9, 2018 2:31 PM (in response to tmo_mike_c)- Member Since: Jul 5, 2018
Hi Mike, thanks for your quick reply.
I'm getting the message on my desktop. I have no problem transferring the mentioned files from my desktop to my tablet via bluetooth. Like I said, this immediately began after the Oreo update to my LG6. I thinking that it must be some kind of security protocol that was built into the update that won't allow uncommon file types. I'm not using any other 3rd party transfer app. I'm transferring from Windows File Explorer using the "Send to" command. I've attached a screenshot of the message I receive. I haven't tried transferring via cable yet, but I expect that is what I will have to use in the future. Bummer.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 9, 2018 4:23 PM (in response to forejoe)- Member Since: Jul 5, 2018
Mike, just to clarify, the file I tried to transfer was a .wps which is a old Microsoft Works text file. Quicken files, .exe and .cfg weren't allowed as well. No problem with .doc, .txt, .docx, jpeg, .mp3 and .wmv files
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 10, 2018 6:40 AM (in response to forejoe)- Member Since: Jun 25, 2012
I appreciate the specifics and I'll make sure I clarify. Have you tried transferring with the cable to see if that works?
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 10, 2018 10:13 AM (in response to tmo_mike_c)- Member Since: Jul 5, 2018
Yes I have and there are no issues with any file extensions. Only exist when transferring via bluetooth. Very perplexing.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 10, 2018 3:56 PM (in response to forejoe)- Member Since: Jun 25, 2012
I agree. This is an odd one. I'm still digging around to see what I can find out about this. I'm glad the cable transfer worked.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 10, 2018 8:31 PM (in response to tmo_mike_c)- Member Since: Jul 5, 2018
Mike, I see that I have another Win 10 update after I reboot the desktop. I'll let you know if that changes anything
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 11, 2018 7:13 AM (in response to forejoe)- Member Since: Jun 25, 2012
Oh nice! Fingers crossed that this update helps. I appreciate you keeping us all posted here.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 12, 2018 9:10 AM (in response to forejoe)- Member Since: Jun 25, 2012
Hey forejoe there's something else I wanna know. Are you using a Bluetooth device that's attached to the computer, or the computer's internal Bluetooth software?
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 12, 2018 1:44 PM (in response to tmo_mike_c)- Member Since: Jul 5, 2018
Mike, I've been using the LG6 to try to retrieve files, via bluetooth, from my Dell desktop' onboard bluetooth service. As I mentioned earlier, there was a Win10 update during the course of this thread. I tried again to transfer the files, that I was having trouble with, that led to this question. After the Win10 update, there was no changes. I tried doing the same transfer with my Win10 laptop and I got the same results. It appears that after the Oreo android update, some files have been targeted to not be allowed to transfer via bluetooth.
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
tmo_mike_c Jul 16, 2018 7:32 AM (in response to forejoe)- Member Since: Jun 25, 2012
Thanks for giving me more clarification. So, I did get word from my internal folks that this change something that came with the OS update. Some of our internal folks even tested with a Google Pixel 2 and experienced the same behavior that you've described. I don't have any specifics as to why this is no longer an option to transfer these files but it seems that Googles decided to change the Bluetooth to a more basic profile allowing on certain file types to be transferred wirelessly
-
Re: After June 29th 2018 Oreo update, bluetooth won't transfer certain files
forejoe Jul 21, 2018 2:57 PM (in response to tmo_mike_c)- Member Since: Jul 5, 2018
Ok, guess that's that? Looks like we'll have to pull out the cable to transfer those files. Thanks for looking into this Mike.