Previously own phone


    Can I purchase a previously owned or refurbished phone from someplace like Amazon to replace my current T-Mobile phone?

    If so, do I transfer my current phone's SIM card to the new device? 

        Finally, if all of this is possible, how do I activate the new phone?


    Thank you

    - Pam

      All replies

      • smplyunprdctble

        Re: Previously own phone

        Yes, you can.  Make sure the seller is a reputable seller before purchasing a device (there's people who have bought devices from a not-so-reputable seller and they get reported stolen and blocked).


        If it's the same size SIM, just pull out the SIM from the old phone and put it in the new phone.  If the SIM is a different size, you'll have to buy a new SIM and contact T-Mobile to modify the SIM associated with your account. should work to update your SIM if you're a postpaid customer.


        The SIM should be all you need to activate.  Which is super handy if you like to swap between devices.  Just move the SIM and BAM! you're good.

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