Unable to purchase prepaid data pass

dank277

    I have been unable to purchase a data pass today through the My T Mobile site.  Tried different cards, including types of cards, etc.  Keep getting this:

     

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    We're sorry...

     

    We are not able to complete your request at this time. It could be just a minor glitch, so please go back and/or refresh this screen to try again.

    If the problem persists, please give us a call at 1-800-937-8997 and we'll get you where you need to go.

    When you call, please reference Error Code: 102

    Thanks for your patience,

    T-Mobile Customer Service

     

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    Waits on phone line listed is ridiculous, after several stops with different employees.  Is there a "Status Page" or other info as to when this will be fixed?

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