Past Usage History

magenta5402413

    I have been trying to access my past usage records for a very long time. I have contacted T Mobile on several attempts and no resolve. Every time I select a past date range I get a " No records at this time" message. I have tried, mobile, desktop, & app. does anyone have a work around for this? Also, I am not the primary and I am only trying to get usage for my specific line.

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