IPhone lock X bought at best buy

nathnbs

    I bought a cell phone iPhone X in the store best buy in the U.S. and there they usually insert the first time the unit is powered on a chip company verison so there won't be the lock of the device to reach the Brazil using a chip of the brazilian company. In my case the first chip inserted was the company's tmobile and when trying to use my device to get here arose the error message, the appliance is locked in the wrong way by the company because I have no contractual link with tmobile. Desire so that the company help me perform the unlock. Apple has no way to help me to unlock I have spoken with them. IMEI 354848092636335

    Email *************@hotmail.com

    I can't get other forms of contact do you own a tmobile number which makes a very good touch. I look forward to returning.

      All replies