Immediate Plan Change

magenta5377995

    I Have activated a prepaid sim card an I wanted to get the $45 Simply prepaid with Stateside international talk with mobile. I added the money and chose the plan. The plan is now marked as pending to 07/29/18. As the current plan "pay as you go" is indicated. I don't know why, I have never chosen that. Is there a possibility to cancel "pay as you go" immediately an to change to Simply prepaid before 07/29/18? Of course I can pay the 3$ for the "pay as you go" plan additionally.

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      • tmo_lauren

        Re: Immediate Plan Change

        Hey there!

         

        Typically rate plan changes do occur on your next cycle! Depending on what's possible, you can reach out to a rep and see if there is a way to backdate the change! But you wouldn't be able to make the backdate on your own!

         

        -Lauren