Why can't I forward my phone anymore?

magenta5354294

    I seem to no longer be able to forward my telephone.  When I click on the phone icon and hit the Call forwarding button it takes forever to turn on.  Then when it asks what number to forward it to there it says LOADING and it never works.  Once you do put a phone number in the space there is no way to enter the information and the only way to get out is to go backward, deleting the entire process.  I never had this problem before. 

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