Office can't complete your request right now

bailey0019

    I am having trouble with my the Office app for Android (on my Samsung Galaxy Note Pro 12.2). When attempting to open a PowerPoint file (.pptx) , I receive the following error message: Office can't complete your request right now.

    I have already tried resetting PowerPoint, as well as uninstalling all of the office apps including OneDrive, and then reinstalling them again. Any ideas?

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