No Tmobile Chat available, no one answering on phone chat

damarra

    Each time I click any "Message us" or Chat button, it leads me to a page that only offers the Call Me option.

    Even trying to access it on my phone, it's 2018-06-18 (10).pngharder to find than it used to be. I finally got there, and sent 2 messages. It has been at least 15 minutes that this chat window has been open, and no one has responded, or any sort of wait message, etc.

    Also, it keeps telling me to log in when I already have/am.

     

    I am extremely frustrated as this has been an issue for a while, and even after finally getting there, no one is available. Does anyone know what is happening??!

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