Order return process


    I refused the delivery on an iPhone 8 for the 8 plus . The iphone delivered back to the warehouse on the 11th. On Saturday I checked and seen the phone has been taken on the eip under my account . The status does say return .Under alerts in my account it says the order is being processed. How long does that normally take . And will never upgrade options go back to what they were before because right now it's wanting me to put 300+ down when before I upgraded it was only 0-30

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