confirmation code


    Thank you for your help. Although it is here in Japan, the confirmation code is not sent in SNS. I can not sign up because there is no confirmation code. Therefore, I can not log in to My T-mobile such as payment procedure. I want to solve problems. I am not good at English but thank you. The telephone number is XXXXXXXXXX


    *edited to remove personal information - Marissa

      All replies

      • tmo_lauren

        Re: confirmation code



        Thanks so much for reaching out. I would suggest reaching out to T-Force on FB or Twitter, links in my signature, or giving our care a call at our international accessible number, 1-505-998-3793. You would need to be able to receive the SMS with verification on your own which will likely not be possible while traveling in order to setup your online account, but they will be able to offer alternative options!