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Actually it's Apple that sucks since it's their policy.
It's called the Apple Reseller Flex policy.
Apple sells their phones as unlocked to Best Buy and other 3rd party store but
when the first sim card is inserted into the phone it will lock to that carrier.
If you used an AT&T sim first you would be in the same boat.
I was speaking in terms of service.
I'm replying to your locked phone and how you would be in the same boat with the
phone being locked to any other carrier besides Verizon if you used their sim first.
Hey, brittneylampkin. I believe Gramps28 is correct -- we've definitely had folks mention similar situations before. I'm sorry you found yourself in this situation unaware!
I can tell you that if you used the device with T-Mobile long enough to satisfy the requirements here: Unlock your mobile wireless device then you should be able to Contact Us and have an unlock request filed! Since the IMEI will not be in our database (which only contains the details for devices we retail) this will need to be an Unlock Escalation -- an email that an internal representative will forward to an offline team after the request is filed in order to have someone reach out to Apple directly to resolve the problem.
I have almost the same problem. I have an Iphone 5s blocked on the T-Mobile network. I do not have the original sim card anymore and I want to unlock it via internet.
Ideas? Because there I do not know what to do: I went to smartphone shops but sellers do not deal with foreign networks (or so I did not find the right store)
I do not want to go to another country just for an iPhone ...
I am desperate any help will be welcome.
thank you in advance.
Is it blocked or locked?
Two different things, locked is when the phone can be used used to only one network while
blocked is the phone is reported lost,stolen or hasn't been paid off in full.